Bibliometric Analysis on Mobile based Financial Technology and Financial Inclusion
Neelam Neelam
Symbiosis International (Deemed University)
DOI: https://doi.org/10.59429/ff.v1i1.116
Keywords: Mobile technology, Financial inclusion, Mobile money, Bibliometric analysis, Vos viewer.
Abstract
Purpose-The purpose of this study is to review the extant literature on mobile based financial technology and Financial Inclusion (FI) and their interrelationship in management domain. In this study, researchers sought to guide policymakers to advance financial inclusion initiatives. The study explains the research themes and findings in this emerging field. Further, it identifies the limitations and provides directions for further research.
Design/Methodology/Approach-The analysis was conducted from Scopus and Web of Science database for the period 2010-2023.The author retrieved research articles on Fintech and Financial Inclusion and presented the data using VOS viewer software. At the same time, the study describes the bibliometric analysis as citation analysis, co-citation analysis, mapping of co-cited journals, co-cited authors and co-occurance of all keywords and others.
Findings-This study reveals the overall nature and direction of future research in the area of mobilebased financial technology and financial inclusion. There are two major themes that emerge out through extant literature as use of mobile phones in context of mobile based technology and Financial Inclusion, summarizing of theories/construct used in previous literature. Mobile-based technology is becoming more important in the recent era. Mobile-based banking is naturally non face to face. It is not restricted only to physical attendance to banks, but the consumers can make a payment from anywhere as he wants. However, there is some gap on which future studies can focus in.
Practical Implications-The paper explains lessons that could be proven as an important tool for FinTech users, entrepreneurs and bankers and for policy makers and researchers to work upon the issues like barriers or factors affecting in usage of financial services. This paper also helps to practitioners in understanding deeply the role of mobile technology and financial inclusion.
Originality/Value-The mobile technology and FI study is unique, particularly in the context of emerging economies.
References
1. Abiola, A.B., Emmanuel, O . O., Adedoyin ,I. L., Areghan,A.I.,2020.Financial Technology, Financial Inclusion and Msmes Financing in the South- West of Nigeria , Academy of Entrepreneurship Journal,26(3).
2. Agu, B.O., Simon, N.P.N. and Onwuka, I.O., 2016. Mobile banking–adoption and challenges in Nigeria. International Journal of Innovative Social Sciences & Humanities Research, 4(1), pp.17-27.
3. Agwu, P.E.; Carter, A.L.,2014. Mobile phone banking in Nigeria: Benefits, problems and prospects. J. Internet Bank. Commer, 3,pp. 50–70.
4. Ahmad, A.H., Green, C. and Jiang, F., 2020. Mobile money, financial inclusion and development: A review with reference to African experience. Journal of Economic Surveys, 34(4), pp.753-792.
5. Aker, J.C. and Mbiti, I.M., 2010. Mobile phones and economic development in Africa. Journal of economic Perspectives, 24(3), pp.207-32.
6. Akudugu, M.A., 2013. The determinants of financial inclusion in Western Africa: Insights from Ghana. Research Journal of Finance and Accounting, 4(8), pp.1-9.
7. Allen, F., Demirguc-Kunt, A., Klapper, L., & Peria, M. S. M. (2016). The foundations of financial inclusion: Understanding ownership and use of formal accounts. Journal of financial Intermediation, 27, 1-30.
8. Asongu, S.A., Biekpe, N. and Cassimon, D., 2020. Understanding the greater diffusion of mobile money innovations in Africa. Telecommunications Policy, 44(8), p.102000.
9. Balogun, O.J., Ajiboye, F.A. and Dunsin, A.T., 2013. An investigative study on factors influencing the customer satisfaction with e-banking in Nigeria. International journal of academic research in economics and management sciences, 2(6), p.64.
10. Bankole, F.O., Bankole, O.O. and Brown, I., 2011. Mobile banking adoption in Nigeria. The Electronic Journal of Information Systems in Developing Countries, 47(1), pp.1-23.
11. Baptista, G. and Oliveira, T., 2015. Understanding mobile banking: The unified theory of acceptance and use of technology combined with cultural moderators. Computers in Human Behavior, 50, pp.418-430.
12. Beck, T., Demirgüç-Kunt, A. and Levine, R., 2007. Finance, inequality and the poor. Journal of economic growth, 12(1), pp.27-49.
13. Bhaskar, P.V., 2013. Financial inclusion in India–an assessment. Journal of Finance, pp.2-3.
14. Bhuvana, M. and Vasantha, D.S.,2019.An Outlook of Financial Inclusion with Mediating Effect of Direct Benefit Transfer in LPG Subsidy towards Actual Usage of Banking Technology. International Journal of Engineering and Advanced Technology (IJEAT) ISSN, pp.2249-8958.
15. Chaia, A., Dalal, A., Goland, T., Gonzalez, M., Morduch, J. and Schiff, R., 2009. Half the world is unbanked. Financial Access Initiative.
16. Dasgupta, S.I.D.D.H.A.R.T.H.A., Paul, R.I.K. and Fuloria, S.A.N.J.A.Y., 2011. Factors affecting behavioral intentions towards mobile banking usage: Empirical evidence from India. Romanian journal of marketing, (1), p.6.
17. Davidson, N. and Pénicaud, C., 2012. State of the Industry: Results from the 2011 Global Mobile Money Adoption Survey. GSMA.
18. Demirguc-Kunt, A., Klapper, L., Singer, D., Ansar, S. and Hess, J., 2018. The Global Findex Database 2017: Measuring financial inclusion and the fintech revolution. The World Bank.
19. Donou-Adonsou, F. and Sylwester, K., 2016. Financial development and poverty reduction in developing countries: New evidence from banks and microfinance institutions. Review of development finance, 6(1), pp.82-90.
20. Fall, F.S., Ky, Y. and Birba, O., 2015. Analyzing the mobile-banking adoption process among low-income populations: A sequential logit model. Economics Bulletin, 35(4), pp.2085-2103.
21. Fall, F.S., Orozco, L. and Akim, A.M., 2020. Adoption and use of mobile banking by low‐income individuals in Senegal. Review of Development Economics, 24(2), pp.569-588.
22. Finau, G., Rika, N., Samuwai, J. and McGoon, J., 2016. Perceptions of digital financial services in rural Fiji. Information Technologies & International Development, 12(4), pp. pp-11.
23. Gbongli, K., Xu, Y. and Amedjonekou, K.M., 2019. Extended technology acceptance model to predict mobile-based money acceptance and sustainability: A multi-analytical structural equation modeling and neural network approach. Sustainability, 11(13), p.3639.
24. Gichuki, C.N. and Mulu-Mutuku, M., 2018, March. Determinants of awareness and adoption of mobile money technologies: Evidence from women micro entrepreneurs in Kenya. In Women's Studies International Forum (Vol. 67, pp. 18-22). Pergamon.
25. Goodhue, D.L., 2007. Comment on Benbasat and Barki’s “Quo Vadis TAM” article. Journal the Association for Information Systems, 8(4), p.15.
26. Huang, Y., Wang, X. and Wang, X., 2020. Mobile Payment in China: Practice and Its Effects. Asian Economic Papers, 19(3), pp.1-18.
27. Kandpal, V. and Mehrotra, R., 2019. Financial inclusion: The role of Fintech and digital financial services in India. Indian Journal of Economics & Business, 19(1), pp.85-93.
28. Ketkar, S., Kock, N., Parente, R. and Verville, J., 2012. The impact of individualism on buyer–supplier relationship norms, trust and market performance: An analysis of data from Brazil and the USA. International Business Review, 21(5), pp.782-793.
29. Kishore, S.K. and Sequeira, A.H., 2016. An empirical investigation on mobile banking service adoption in rural Karnataka. Sage Open, 6(1), p.2158244016633731
30. Ligon, E., Malick, B., Sheth, K. and Trachtman, C., 2019. What explains low adoption of digital payment technologies? Evidence from small-scale merchants in Jaipur, India. PloS one, 14(7), p.e0219450
31. Lindeman, D.A., Kim, K.K., Gladstone, C. and Apesoa-Varano, E.C., 2020. Technology and caregiving: Emerging interventions and directions for research. The Gerontologist, 60(Supplement_1), pp. S41-S49.
32. Matthews, B.H., 2019. Hidden constraints to digital financial inclusion: the oral-literate divide. Development in Practice, 29(8), pp.1014-1028.
33. Mishra, V. and Bisht, S.S., 2013. Mobile banking in a developing economy: A customer-centric model for policy formulation. Telecommunications Policy, 37(6-7), pp.503-514.
34. Odumeru, J.A., 2013. Going cashless: Adoption of mobile banking in Nigeria. Nigerian Chapter of Arabian Journal of Business and Management Review, 62(1085), pp.1-9.
35. Osakwe, C.N. and Okeke, T.C., 2016. Facilitating mCommerce growth in Nigeria through mMoney usage: A preliminary analysis. Interdisciplinary Journal of Information, Knowledge, and Management.
36. Ozili, P. K. (2018). Impact of digital finance on financial inclusion and stability. Borsa Istanbul Review, 18(4), 329-340.
37. Pan, C.L., Chen, X., Lin, M., Cai, Z. and Wu, X., 2020. Financial industry under the background of digital industry: A Bibliometric Analysis of Related Research. In E3S Web of Conferences (Vol. 214, p. 03010). EDP Sciences
38. Qiang, C.Z., Kuek, S.C., Dymond, A. and Esselaar, S., 2012. Mobile applications for agriculture and rural development.
39. Rana, N.P., Luthra, S. and Rao, H.R., 2019. Key challenges to digital financial services in emerging economies: the Indian context. Information Technology & People.
40. Saha, V., Mani, V. and Goyal, P., 2020. Emerging trends in the literature of value co-creation: a bibliometric analysis. Benchmarking: An International Journal.
41. Samudra, M. S., & Phadtare, M. (2012). Factors influencing the adoption of mobile banking with special reference to Pune City. ASCI Journal of Management, 42(1), 51-65.
42. Scholz, F., Yalcin, B. and Priestley, M., 2017. Internet access for disabled people: Understanding socio-relational factors in Europe. Cyberpsychology: Journal of Psychosocial Research on Cyberpspace, 11(1).
43. Shankar, A. and Kumari, P., 2016. Factors affecting mobile banking adoption behavior in India. The Journal of Internet Banking and Commerce, 21(1).
44. Siano, A., Raimi, L., Palazzo, M. and Panait, M.C., 2020. Mobile Banking: An Innovative Solution for Increasing Financial Inclusion in Sub-Saharan African Countries. Evidence from Nigeria. Sustainability, 12(23), p.10130.
45. Srivastava, S.C., Chandra, S. and Theng, Y.L., 2010. Evaluating the role of trust in consumer adoption of mobile payment systems: An empirical analysis. Communications of the Association for Information Systems, 27, pp.561-588.
46. Sobral, S.R., 2020. Mobile learning in higher education: a bibliometric review.
47. Suri, T. and Jack, W., 2016. The long-run poverty and gender impacts of mobile money. Science, 354(6317), pp.1288-1292.
48. Triki, T. and Faye, I., 2013. Financial inclusion in Africa. African Development Bank.
49. Victor, D., 2014. On the user‐centric evolution of mobile money technologies in developing nations: successes and lessons. In Americas Conference on Information Systems, Savannah (Vol. 20).
50. Warren, M., 2007. The digital vicious cycle: Links between social disadvantage and digital exclusion in rural areas. Telecommunications Policy, 31(6-7), pp.374-388.
51. Wentzel, J.P., Diatha, K.S. and Yadavalli, V.S.S., 2013. An application of the extended Technology Acceptance Model in understanding technology-enabled financial service adoption in South Africa. Development Southern Africa, 30(4-5), pp.659-673.
52. Wishart, N., 2006.Micro payment systems and their application to mobile networks.
53. World Bank, 2013. Global financial development report 2014: Financial inclusion. The World Bank.