Bibliometric Analysis on Mobile based Financial Technology and Financial Inclusion

  • Neelam Symbiosis International (Deemed University)
Keywords: Mobile technology, Financial inclusion, Mobile money, Bibliometric analysis, Vos viewer.


Purpose-The purpose of this study is to review the extant literature on mobile based financial technology and Financial Inclusion (FI) and their interrelationship in management domain. In this study, researchers sought to guide policymakers to advance financial inclusion initiatives. The study explains the research themes and findings in this emerging field. Further, it identifies the limitations and provides directions for further research. Design/Methodology/Approach-The analysis was conducted from Scopus and Web of Science database for the period 2010-2023.The author retrieved research articles on Fintech and Financial Inclusion and presented the data using VOS viewer software. At the same time, the study describes the bibliometric analysis as citation analysis, co-citation analysis, mapping of co-cited journals, co-cited authors and co-occurance of all keywords and others. Findings-This study reveals the overall nature and direction of future research in the area of mobilebased financial technology and financial inclusion. There are two major themes that emerge out through extant literature as use of mobile phones in context of mobile based technology and Financial Inclusion, summarizing of theories/construct used in previous literature. Mobile-based technology is becoming more important in the recent era. Mobile-based banking is naturally non face to face. It is not restricted only to physical attendance to banks, but the consumers can make a payment from anywhere as he wants. However, there is some gap on which future studies can focus in. Practical Implications-The paper explains lessons that could be proven as an important tool for FinTech users, entrepreneurs and bankers and for policy makers and researchers to work upon the issues like barriers or factors affecting in usage of financial services. This paper also helps to practitioners in understanding deeply the role of mobile technology and financial inclusion. Originality/Value-The mobile technology and FI study is unique, particularly in the context of emerging economies.


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