by Attia Hussien Gomaa
2026,3(1);
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Abstract
Artificial Intelligence (AI) is reshaping sustainable operations management by helping
manufacturing supply chains become more intelligent, adaptive, resilient, and resource-efficient. As
manufacturers pursue operational excellence while addressing environmental and social sustainability
objectives, AI technologies are increasingly used to improve decision-making, process efficiency, resource
utilization, and supply chain resilience. However, the existing literature remains fragmented across AI
technologies, operational functions, sustainability dimensions, and industrial contexts, limiting theoretical
integration and a comprehensive understanding of how AI capabilities enable sustainable operational
transformation. This study addresses this gap through a systematic literature review and research gap
analysis of AI-driven sustainable operations management in manufacturing supply chains, covering peer-reviewed studies published between 2016 and 1 June 2026. The review traces the intellectual development
of the field, identifies dominant research themes, examines AI applications across manufacturing and
supply chain operations, and evaluates their contributions to operational, environmental, economic, and
social sustainability. The findings indicate a shift from isolated AI applications toward integrated intelligent
operational ecosystems in which AI, the Internet of Things (IoT), digital twins, cyber-physical systems,
and advanced analytics support predictive intelligence, autonomous decision-making, adaptive production,
real-time operational visibility, resource optimization, and resilient supply chain coordination. Based
on the identified research gaps, this study proposes an AI-Driven Sustainable Operations Management
Strategic Framework integrating AI capabilities, organizational readiness, digital infrastructure, operational
transformation mechanisms, sustainability enablers, and multidimensional performance outcomes. The
framework provides a unified basis for understanding AI-enabled sustainable value creation and establishes
a structured agenda for future research, while offering strategic insights for researchers, practitioners, and
policymakers seeking to advance sustainable digital transformation and strengthen the long-term resilience,
competitiveness, and sustainability of manufacturing supply chains.
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