Application and Effectiveness Evaluation of Knowledge Management in Knowledge-Intensive Industries
Daojun Yuan
SolBridge International School of Business
Cong Gao
UCSI Graduate Business School, UCSI University
DOI: https://doi.org/10.59429/bam.v6i3.7357
Keywords: knowledge management; knowledge-intensive industries; system construction; knowledge sharing
Abstract
Knowledge-intensive industries heavily rely on specialized knowledge and information, making knowledge management a critical component in these sectors. This paper explores the application of knowledge management in knowledge-intensive industries and evaluates its effectiveness. It analyzes the characteristics of knowledge-intensive industries and the central role of knowledge management while identifying the main challenges in current practices, such as the difficulties in system construction and implementation, barriers to knowledge sharing and utilization, and the inadequacies in effectiveness evaluation. The paper proposes targeted optimization strategies, including enhancing the construction and maintenance of knowledge management systems, fostering a culture of knowledge sharing and collaboration, and improving the evaluation framework for knowledge management effectiveness. The paper concludes by emphasizing the importance of knowledge management in knowledge-intensive industries and provides insights into future research directions and application prospects.
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