Business Administration and Management

Application and Effectiveness Evaluation of Knowledge Management in Knowledge-Intensive Industries

Daojun Yuan

SolBridge International School of Business

Cong Gao

UCSI Graduate Business School, UCSI University

DOI: https://doi.org/10.59429/bam.v6i3.7357

Keywords: knowledge management; knowledge-intensive industries; system construction; knowledge sharing

---

Abstract

Knowledge-intensive industries heavily rely on specialized knowledge and information, making knowledge management a critical component in these sectors. This paper explores the application of knowledge management in knowledge-intensive industries and evaluates its effectiveness. It analyzes the characteristics of knowledge-intensive industries and the central role of knowledge management while identifying the main challenges in current practices, such as the difficulties in system construction and implementation, barriers to knowledge sharing and utilization, and the inadequacies in effectiveness evaluation. The paper proposes targeted optimization strategies, including enhancing the construction and maintenance of knowledge management systems, fostering a culture of knowledge sharing and collaboration, and improving the evaluation framework for knowledge management effectiveness. The paper concludes by emphasizing the importance of knowledge management in knowledge-intensive industries and provides insights into future research directions and application prospects.

---

References

[1] Chen Lei. Construction of Knowledge Management System for Knowledge-Intensive Enterprises [J]. Shanghai Electric Technology, 2023, 16(2):65-67.

[2] Luo Ying. Exploration of Knowledge Management in the Transportation Design Industry in the Context of Digitalization [J]. China Survey & Design, 2024(6).

[3] Peng Qianhang. Research on the Impact of Knowledge Leadership on Knowledge Acquisition by R&D Teams in Patent-Intensive Enterprises [D]. South China University of Technology, 2023.

[4] Huang Baoying. Knowledge Management: How Knowledge Sharing Enhances Employees’ Social Status in Enterprises [J]. National Circulation Economy, 2022.

[5] Guo Yu, Wang Xinying, Lin Chao, et al. Research and Application of Nuclear Power Knowledge Management [J]. Management and Research of Scientific & Technological Achievements, 2023(1):2.

[6] Chen Xiaoqian. Innovation and Realization of Archival Management from the Perspective of Knowledge Management in Survey & Design Units [J]. Shandong Archives, 2023(2):17-21.