The interaction between trust and public discussion
Qianqian Lu
DOI: https://doi.org/10.59429/pmcs.v5i2.1801
Keywords: trust; public discussion; public crisis; discourse power; crisis communication
Abstract
China is now in a special period of economic transition and social transformation, and along with the emergence of a large number of quality new media, the public is gradually becoming more aware of their rights and more aware of the rule of law; the Internet has also provided a platform for the public to grasp the right to speak and participate in public discussions, to express their ideas and to defend their legitimate rights. However, the lack of social trust and group antagonism, coupled with advances in new media communication technology and increased media competition, have led to a dramatic increase in the speed and reach of negative information in public discussion. The interaction between trust and public discussion has led to important issues such as the redistribution of discourse power, public crises and crisis communication management
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